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Jakob Naredi
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January 5, 2016 at 5:51 am
Hi,
We have the settings set so all registrations are automatically set´to approved. If the customer choose to pay by invoice the transaction will be set to “incomplete”.
Is there a way in EE4 to sort out all transactions with status incomplete (=unpaid)?
What I’m looking for is something similar as for “Abandoned Transactions” and “Failed Transactions” today.
Thanks,
Jakob
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Lorenzo Orlando Caum
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January 5, 2016 at 2:13 pm
Hi Jakob,
That particular view isn’t currently available but I do have an idea on getting a more accurate view than just browsing the default view.
First, increase the screen options to a higher value like 50 or 75.
Then use the date range to filter to a closer range where those registrations may have taken place for the event.
Next in the search field enter 0.00 and run a search.
If they have not paid then the paid column will show as 0.00 so those results should be primarily shown.
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Lorenzo
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Jakob Naredi
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January 7, 2016 at 2:49 am
Are you sure the paid column is used for search? I have searched for 0.00 and 0,00 (we are using “,” as separator). But I don’t get all transactions that are unpaid.
Please add the function to the wishlist 🙂
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Lorenzo Orlando Caum
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January 7, 2016 at 10:38 am
Hello again Jakob, 0,00 should still work but it depends on the transaction not having any payments at all.
Is it possible that the date range step is removing some of those records?
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Lorenzo
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Jakob Naredi
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January 13, 2016 at 7:18 am
The date range is correct (from 01/13/2006 until today).
The paid amount is shown as “0,00” in the transactions column. So there it’s with a comma. But it then searching for that we get 0 results.
Jakob
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