Support

Home › Forums › Event Espresso Premium › License system reset

License system reset

Posted: December 16, 2014 at 12:17 pm


maria staszkiewicz

December 16, 2014 at 12:17 pm

there is something wrong with the license system.

We have ES3 installed on only ONE domain.

However we get the following message in WordPress
——– start
A new version of Event Espresso is available. View What’s New with version 3.1.36.6.P. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
——– end

Please correct this issue for us so we can update our system.


Tony

  • Support Staff

    •

December 16, 2014 at 12:41 pm

Hi Maria,

I have reset your license key. You should receive an email with instructions on how to re-link your key on your domain.

To note 3.1.36.6 is currently the latest version of EE3

The support post ‘License system reset’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 9 years, 5 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso