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License Reset Domain and Timeframe

Posted: April 26, 2013 at 8:49 am


Ian Fleming

April 26, 2013 at 8:49 am

I have requested a password reset for my our license key. We moved the website from domain #1 to domain #2. I was wondering if you could tell me how long this process would take. Also, I removed the site license key from the first domain but I have it currently on the second domain. Is that ok?


Josh

  • Support Staff

April 26, 2013 at 12:05 pm

Hi Ian,

I didn’t see a key reset request come in for your account. I’ll go ahead and reset it right now.

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