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License key problem (3)

Posted: June 5, 2014 at 8:48 am


Philip van der Westhuizen

June 5, 2014 at 8:48 am

I get the following message: “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

I am only using EE on one site, so I am not sure what to do? I have recently also installed EE 4 and disabled EE 3. Could it be that it picks up two license keys on the same domain?

Please advise.


Tony

  • Support Staff

    •

June 5, 2014 at 9:33 am

Hi Phillip,

Your license key has been reset.

Please go to Event Espresso -> General Settings. Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more. Be sure to check for any white space before/after the key when pasting.

The support post ‘License key problem (3)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 9 years, 10 months ago ago

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