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License key not allowing auto update?

Posted: February 4, 2013 at 1:13 pm


Eric Martin

February 4, 2013 at 1:13 pm

Hi guys,

I have a license for my site and it won’t let me auto-update saying: “There is a new version of Event Espresso available. View What’s New with version 3.1.30.2.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

BUT, I know I have a valid license key entered! Any help?

Thanks

Eric


Jonathan Wilson

February 4, 2013 at 5:04 pm

Hi Eric,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

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