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License key active on deleted domain and installation

Posted: September 8, 2018 at 8:11 am


websuited

September 8, 2018 at 8:11 am

On temporary domain that has been deleted and wp install also deleted.
On live site getting error that domain active somewhere else.
How can I fix this as the domain/install is gone and I cant remove the key.


Josh

  • Support Staff

September 8, 2018 at 8:27 am

Hi,

I’ll reset your support license key right now. The next time you log into your live site you can go to Event Espresso > General Settings, change nothing, and click save and the key will attach to the live site.


websuited

September 8, 2018 at 8:46 am

Thanks. I still get the warning. The other site was deleted yesterday and the domain this morning.


Josh

  • Support Staff

September 8, 2018 at 8:48 am

Is there a Dismiss button within the box that displays the warning? If so, you’ll click that button to dismiss it.


websuited

September 8, 2018 at 8:51 am

Yes. Done. Just didn’t know if there was still an issue. Thanks for the quick response.

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Status: closed

Updated by  websuited 2 months, 1 week ago ago

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