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License issue (2)

Posted: May 14, 2016 at 7:50 am


Elizabeth

May 14, 2016 at 7:50 am

We have the correct key installed but get the following:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

masterpiecemixersnaples.com


Lorenzo Orlando Caum

  • Support Staff

    •

May 15, 2016 at 5:12 pm

Hello,

I’ve reset that support license key so you can activate it on any site that you would like.

—
Lorenzo


Elizabeth

May 15, 2016 at 5:25 pm

What is it doing that though?


Lorenzo Orlando Caum

  • Support Staff

    •

May 15, 2016 at 5:41 pm

Hello, I’m not sure. If you move the site to a staging area and then back, then that could trigger it. If it happens again, then you can reach out to us here for another support license key:

https://eventespresso.com/contact/

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 8 years ago ago

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