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Anne Lainault
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December 13, 2013 at 11:03 am
Hello,
I’ve bought the business licence and I want to install it on my domain. I have multisite wordpress and it’s not possible to install event espresso on the http://www.walkberlin.com/de and http://www.walkberlin.com/fr although it is just one domain.
Here is the message: “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
This is a big problem for me, because I get bookings from german and from french people. That’s why I need Event Espresso for both folders. How can I solve this problem?
Thanks
Anne
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Garth
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December 13, 2013 at 12:08 pm
Hi,
How are you today?
I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.
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Anne Lainault
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December 13, 2013 at 2:10 pm
Hello Garth,
thx for message.
But the problem is not resolved.
I removed the key from DE and FR wordpress installation.
And i activated the key under walkberlin.com/
and then under walkberlin.com/de/.
Under the de-Installation get the message “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
My idea is u get an admin-account for my wordpress-installation and u can see the problem. i need a email-adresse from you.
Thanks Anne
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Tony
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December 16, 2013 at 3:03 am
Hi Anne,
Officially Event Espresso does not support Multi-site. Users have reported EE working correctly, when NOT network activated and few customization’s are needed.
Unfortunately the licensing system will always flag Multi-site installs currently. We are working on improving MS compatibility in future versions of Event Espresso.
In MS although using the same top level domain each install is treated independently from the other, so sub-folder/sub-domain installs are treated as separate domains.
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Anne Lainault
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December 22, 2013 at 12:12 pm
hi tony,
sorry for my late answer but i’m in x-mas holiday 🙂
ok when the business-licence does not supported multi-site, then we have a problem. u write, that event espresso will support MS in the next licences. Have u a date for me?
or can u me updated for a developer licence, if i translate your mo-files in german and french 🙂 .
regards anne
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Josh
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December 23, 2013 at 11:37 am
Hi Anne,
It turns out that 1-click update functionality is the only thing that’s affected by the license key system. The Business license and Developer licenses work exactly the same it this regard. You can use Event Espresso on multi-site, but since the license key system does not work on multisite, you’ll need to manually update Event Espresso and its add-ons.
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