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Language characters not exported correctly to Excel

Posted: March 5, 2014 at 3:44 pm


Irene Chung

March 5, 2014 at 3:44 pm

I tried to export attendee data to excel but all the Chinese characters in the column headings and event list become “?”. How are I fix it? Thanks.
I am using Version 3.1.36.4.P


Lorenzo Orlando Caum

  • Support Staff

March 6, 2014 at 10:22 am

Hi Irene,

Is your WordPress site currently setup to use the Chinese language?

https://codex.wordpress.org/WordPress_in_Your_Language#Chinese_-_.E4.B8.AD.E6.96.87_.28zh_CN.29


Lorenzo


Irene Chung

March 6, 2014 at 11:50 am

My wordpress site is setup in English but the page display is in utf-8.


Josh

  • Support Staff

March 7, 2014 at 9:37 am

Hi Irene,

I’m wondering if this is happening when excel opens the file. Have you or can you try opening the file in an alternate spreadsheet application?


Irene Chung

March 7, 2014 at 12:40 pm

Oh, you are right. I can read the characters when I open the file with open office. Thanks so much!

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