Posted: May 4, 2016 at 10:54 am
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Whenever I add a ticket to my Event Cart a popup shows the successful registration but the popup is greyed out and I cannot click any of the buttons. |
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Hi there, The problem is the ee-overlay element (the grey box) is being placed on top of the cart modal. So because the cart modal is below it you can’t click the buttons. That shouldn’t happen as we have set the z-index for both of those elements and the cart modal should load on top of the overlay. You can fix it on your site using some custom CSS: #ee-overlay { z-index: 1!important; } We recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these. |
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Ah ok, I found the cause. Your theme is setting the z-index of the footer_wrapper div to 2. The cart model is a child of the footer_wrapper div and you can not set an elements z-index to a higher value than it’s parent. So basically our z-index setting is being ignored. So the above fix should work fine. |
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You are way smarter than me! That worked perfectly. Thanks so much! |
You’re most welcome 🙂 If you have any further problems just let us know. |
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I do have one more question. Is the text editable on the popup? Thanks again. |
Its not really editable but it is translatable which means you can change the strings to whatever you prefer. Is there a specific string you want to change? |
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We are using this to have people register for a conference and during the conference 3 different classes. I have events set up for the conference and an event for each class time. There are different classes per class times so have each class set up as a ticket with a limit to the number of available tickets based on class size. I could not find a way to have people sleelct a conference registration and 1 class per time and be able to click one “Add to Cart” button to add all 4 events to the cart. So, I wanted to add some text to remind them to select Back to Event Page: and select the classes they wanted to attend and add them to the cart. Hopefully I made sense. |
Hmm, yeah it makes sense. You could translate the strings that make up this section – http://take.ms/cEhFk To include additional information, but those strings are little different as there 2 direct strings depending on the amount of tickets your adding to the cart. So on this occasion it may actually be better to filter the message instead. It means that the text will display as it does now, plus some additional text you can add to the end of the sentence. It would look like this – http://take.ms/BKUf7 That’s some custom text with a couple of br’s at the begging:
You would just need to change the text being added above and you can add that to your child themes functions.php or a Site Specific Plugin. |
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