Home Forums Multiple Event Registration Add-on Item added popup box greyed out and I cannot clear it

Item added popup box greyed out and I cannot clear it

Posted: May 4, 2016 at 10:54 am

Viewing 9 reply threads


May 4, 2016 at 10:54 am

Whenever I add a ticket to my Event Cart a popup shows the successful registration but the popup is greyed out and I cannot click any of the buttons.


May 4, 2016 at 10:55 am


  • Support Staff

May 4, 2016 at 11:08 am

Hi there,

The problem is the ee-overlay element (the grey box) is being placed on top of the cart modal.

So because the cart modal is below it you can’t click the buttons.

That shouldn’t happen as we have set the z-index for both of those elements and the cart modal should load on top of the overlay.

You can fix it on your site using some custom CSS:

#ee-overlay {
    z-index: 1!important;

We recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these.


  • Support Staff

May 4, 2016 at 11:18 am

Ah ok, I found the cause.

Your theme is setting the z-index of the footer_wrapper div to 2.

The cart model is a child of the footer_wrapper div and you can not set an elements z-index to a higher value than it’s parent. So basically our z-index setting is being ignored.

So the above fix should work fine.


May 4, 2016 at 11:28 am

You are way smarter than me! That worked perfectly.

Thanks so much!


  • Support Staff

May 4, 2016 at 11:29 am

You’re most welcome 🙂

If you have any further problems just let us know.


May 4, 2016 at 11:56 am

I do have one more question. Is the text editable on the popup?

Thanks again.


  • Support Staff

May 4, 2016 at 12:11 pm

Its not really editable but it is translatable which means you can change the strings to whatever you prefer.

Is there a specific string you want to change?


May 4, 2016 at 12:16 pm

We are using this to have people register for a conference and during the conference 3 different classes. I have events set up for the conference and an event for each class time. There are different classes per class times so have each class set up as a ticket with a limit to the number of available tickets based on class size. I could not find a way to have people sleelct a conference registration and 1 class per time and be able to click one “Add to Cart” button to add all 4 events to the cart. So, I wanted to add some text to remind them to select Back to Event Page: and select the classes they wanted to attend and add them to the cart. Hopefully I made sense.


  • Support Staff

May 5, 2016 at 5:15 am

Hmm, yeah it makes sense.

You could translate the strings that make up this section –

To include additional information, but those strings are little different as there 2 direct strings depending on the amount of tickets your adding to the cart.

So on this occasion it may actually be better to filter the message instead. It means that the text will display as it does now, plus some additional text you can add to the end of the sentence. It would look like this –

That’s some custom text with a couple of br’s at the begging:

function tw_ee_custom_cart_text( $original_text ) {

	$original_text .= '<br/><br/>You can add some custom text to the end of this string like this.';

	return $original_text;
add_filter( 'FHEE__EED_Multi_Event_Registration__get_cart_results_results_message' , 'tw_ee_custom_cart_text', 10 );

You would just need to change the text being added above and you can add that to your child themes functions.php or a Site Specific Plugin.

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