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pixeltron
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March 3, 2016 at 5:25 am
Hi Guys
Thanks for all your help recently , i finally now have a demo up on a server for testing purposes prior to release and sale at http://www.eventsify.co.uk/eventor im have a issue with the tickets in my users profile my tickets using short codes
[ESPRESSO_MY_EVENTS]
[ESPRESSO_TICKET_SELECTOR event_id=*****]
Unpaid tickets scenario
when a user logs in ( login (user creds supplied below) > top right corner > drop down > my tickets ) and selects the cart icon to pay there tickets the system throws
*********** An error has occurred:
We’re sorry but there appears to be an error with the “reg_url_link” or the transaction itself. Please refresh the page and try again or contact support.
*****************************************************************************
User : a@chipmunk.com
pass: test123
Or create your own to go through a fresh test.
Also there are only 6 attendees displaying and i selected 7
and the same error occurs when you select to edit attendees?.
Many Thanks
Josh
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Tony
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March 3, 2016 at 5:38 am
Hi Josh,
This error:
*********** An error has occurred:
We’re sorry but there appears to be an error with the “reg_url_link” or the transaction itself. Please refresh the page and try again or contact support.
*****************************************************************************
Is shown when there is a session conflict and to reproduce, click on a cart link but don’t actually finalize the registration again (you’ve just opened up a new session and linked it to your current registration)
Click back and click a different cart link, now you’ll see the error.
It because your session is set up for Registration A but then before closing that session your opening Registration B, EE’s single page checkout (SPCO for short) is detecting this and preventing issues caused by conflicting sessions.
If you visiting the /registration-cancelled/ page before opening a cart link it will work again, but you must finalize the registration again either by paying for the registration, or selecting an offline payment method before opening up another cart link to prevent this.
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