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Issue with Event Expresso Premium Plugin Activation

Posted: September 30, 2023 at 11:11 am


aqgs

September 30, 2023 at 11:11 am

I have recently purchased the Event Expresso Premium plugin and followed the installation documentation and guide carefully. However, after activating the plugin, none of the parameter interfaces seem to be active. Instead, I receive the following message in the list of extensions:

“The Event Espresso UXIP feature is not yet active on your site. For more info and to opt-in click here”

Furthermore, the link to activate this feature leads to an inaccessible page. I am currently stuck and need to start working with this plugin, which I found very promising.

Here are some details that might help you understand my issue:

Event Expresso Version: Last version
WordPress Version: Last version
Unfortunately, I cannot provide screenshots as the parameter interface is not accessible.

I appreciate your assistance in resolving this issue so that I can fully utilize this plugin.

Thank you in advance for your help.

Best regards,


Rio

  • Support Staff

October 1, 2023 at 8:35 pm

very sorry for what you experience. We will be needing more information on how we can replicate the issue. Can you send us your log-in detail.

https://eventespresso.com/send-login-details/

thanks

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