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Issue with Drafting Events

Posted: February 6, 2024 at 12:06 pm


Katelyn

February 6, 2024 at 12:06 pm

We’re still having an issue with drafting events; it gives us a critical error every time we draft an event. Any help would be greatly appreciated.


Tony

  • Support Staff

February 6, 2024 at 3:30 pm

Hi there,

Do you have the full error being thrown?


Katelyn

February 9, 2024 at 12:01 pm

This reply has been marked as private.


Rio

  • Support Staff

February 11, 2024 at 5:53 pm

Can you tell us if you’re saving/draft the event, without any ticket connected to your datetime?

Are you using the legacy or advanced editor?

You can see how the advanced editor looks here:
https://eventespresso.com/wiki/new-advanced-event-editor/

Thanks


Katelyn

February 12, 2024 at 1:38 pm

This reply has been marked as private.


Rio

  • Support Staff

February 12, 2024 at 4:37 pm

No, it wouldn’t problem if you switched from legacy to advance, there will be no option affected.

There’s a report last time that they have this fatal error when they don’t link ticket on datetime and save the event.

In your case, you have attached ticket right? Can you help us more, by doing a loom video showing the process you’re doing? we might see some problem along the way.

you can use this to record what you’re doing
https://loom.com/

Thanks


Katelyn

February 13, 2024 at 5:54 pm

This reply has been marked as private.


Tony

  • Support Staff

February 13, 2024 at 6:16 pm

The fatal you are getting currently relates to Datetimes within the event.

$first_datetime->start_date_and_time() throws a fatal because EE can’t find any datetimes, so $first_datetime is null.

Can you add a screenshot of your “Event Tickets & Datetimes” section, please?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Is that something that could be moved to the Advanced Editor?

The Advanced editor doesn’t change editor we use for the event description, its a change to the event editor in regards to how Datetimes and Tickets are edited so its shouldn’t conflict with anything you are using currently.

When you WP Blocks code, can you give an example of this?

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