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deborah.dauwalder
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September 26, 2023 at 12:26 pm
Hello everyone
This is an addition to the topic ‘Issue with “Automated Upcoming Event Notification”‘ because I was to slow to answer and didn’t work on the issue.
I added the plugin and updated everything on the wordpress site.
But now the “Automated Upcoming Event Notification” do not work for public and running events either.
I am still confused, because the messages do not get scheduled in the Messages tab.
Do I miss some general settings?
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Rio
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September 26, 2023 at 11:49 pm
Hello,
Was there any generated message in your message section? Do you see any error message here?
https://monosnap.com/file/lRGEdNsdwEHvdwdl2JHVbO1RsghRcb
Can you also tell us your system information? https://monosnap.com/file/TCjnZiWlPVgFFZY3zTuGWBqNlj9SR1
thanks.
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deborah.dauwalder
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September 28, 2023 at 4:51 am
Hello,
thank you for your fast answer.
The “Registration Approved” message is showing in this message section.
But the Upcoming Event Notification or reminder message not.
And I don’t see any error notifications or failed messages.
System Information:
WordPress Version: 6.3.1
PHP Version: 8.1.23
MySQL Version: 10.6.15
Event Espresso Version: 5.0.10.p
I hope these information will help to understand the problem.
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Rio
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October 2, 2023 at 11:03 pm
sorry for the delay. You mention that everything is working before. Do you remember what plugin you did update that might caused this.
We have to look more on this issue. Can you fill this form?
https://eventespresso.com/send-login-details/
Thanks
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