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Issue moving EE license

Posted: December 2, 2022 at 2:55 pm


John Baltz

December 2, 2022 at 2:55 pm

I had to install a new WP database and move a website that had EE. The move wen well, I turned off the license from the old address and EE account shows it is active for the new address. But it continues not to update saying EE license is only valid for one domain. Double checked in my EE account and it has the current domain listed. At a loss, what else should I do to migrate the license to the new domain?


Garth

  • Support Staff

    •

December 2, 2022 at 9:46 pm

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Garth 1 year, 4 months ago ago

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