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Dan
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December 6, 2014 at 5:19 am
I am using E4 and as soon as i have finished editing my event, the preview function doesnt show me any updates but just a blank page.. its very frustrating as we are about to advertise the event.
Can you please help asap.
Many thanks
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Lorenzo Orlando Caum
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December 6, 2014 at 7:35 pm
Hi, the preview option is similar to the preview option for a WordPress page or post. Does this work with other plugins disabled?
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Lorenzo
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Dan
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December 11, 2014 at 5:55 am
Hi,
The issue occurs after I have published the event. The event appears in an event listing page but if I click view details/more info I just get a blank white page when leading to the event URL.
I have tested will all other plugins disabled on the site.
The site is running the FooCamp wordpress theme.
I have tested EE3 to see if I get similar problems but EE3 seems to work fine. The issue is just with EE4.
Thanks
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Dan
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December 11, 2014 at 5:59 am
I also get a blank page if I try to view an event venue page
Thanks
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Lorenzo Orlando Caum
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December 11, 2014 at 7:50 am
Hi Dan,
Could you temporarily turn off all plugins and add this macro to your WP-config.php file?
https://gist.github.com/848801a1173be464fbe7
Then please reactivate Event espresso and then go to Settings –> Permalinks.
Let us know if you see any errors on the event pages or if they load with some other content.
Thanks
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Lorenzo
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Dan
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December 11, 2014 at 8:01 am
Hello,
I followed the above instructions. No errors appear on any pages and event page still appears blank (white screen)
Thanks
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Lorenzo Orlando Caum
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December 11, 2014 at 8:33 am
Does the same thing happen on a default WP theme?
You should also see some debugging information in this location on your WordPress site:
/wp-content/debug.log
Are there any errors there?
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Lorenzo
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Dan
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December 11, 2014 at 8:38 am
Hi Lorenzo thanks for the help on this
Just tested on default WP theme and the events work fine. So I guess its a conflict with the FooCamp theme.
The debugging information doesn’t seem to be logging anything in /wp-content/debug.log (there is no debug.log in the wp-content folder) ??
Thanks
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Josh
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December 11, 2014 at 9:16 am
Hi Dan,
It sounds like you’ll need to create a debug.log file in the wp-content folder because your server’s permissions don’t allow WordPress to create a file there.
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Dan
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December 11, 2014 at 9:50 am
I added a debug.log file to the wp-content folder but no errors listed
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Dean
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December 12, 2014 at 3:33 am
Hi,
Can you provide a link to a broken event please?
Also, can you email us a copy of the theme to support@eventespresso.com linking to this forum thread in the email?
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