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The dink
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March 19, 2013 at 4:00 am
Hi,
I have event espresso installed and everything works fine, except iphone app is not fetching the event list no matter in today, upcoming or past view.
I have the Event Espresso API installed, please help.
Thanks
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Dean
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March 19, 2013 at 4:49 am
Hello,
What version of the following are you using:
Event Espresso
WordPress
Ticketing Add on
Services API – there isn’t an easy way to find this, but have you downloaded it recently? https://eventespresso.com/wiki/espresso-ticketing/
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The dink
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March 19, 2013 at 10:35 pm
Hello,
Event Espresso 3.1.30.7P
WP 3.51
ticketing 2.09
api is 2.0.0.B
by the way it works under ipad app, just doesn’t work on iphone, strange.
Thanks!
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Chris Reynolds
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March 20, 2013 at 12:02 pm
@Malcolm — the API plugin is used by the iPad app. It is not (currently) used by the iPhone app. That requires the espresso-services files which can be found in the documentation for the Ticketing add-on. The iPhone/Android app won’t work without those files and if you are using an outdated version, it may result in issues fetching data.
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The dink
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March 25, 2013 at 6:32 am
I see Chris, Thank you!
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Pascal Dreissen
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April 2, 2013 at 4:20 pm
Well it seems i am having the same issue here. Espresso-services installed and confirmed working, but iPhone app keeps spinning when loading Upcoming events. I entered some debug info on the events.php and it is echo-ing the following data to my iPhone:
0Success211-51599f27dd725euver-de-top-fees-1-51599f27dd7252013-07-192013-07-2021-5159d80dc9ea5bier-fest-1-5159d80dc9ea52013-07-202013-07-21
As far as i can see it is not malformed, do you have any clue what is happening why the iPhone doesn’t display the list of events and keeps spinning (Loading – Fetching events).
- Espresso: 3.1.307P
- Ticketing: 2.0.9
- API : 2.0.0B
- Services: 2.2
Using an iPhone 5, don’t know if this is the actual cause of my problems!
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Josh
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April 3, 2013 at 9:32 am
Hi Pascal,
Can you check the permissions on the espresso-services folder? Normally that should be set to 755, but it may need to be adjusted if the server’s configuration doesn’t work well with 755.
Also, is this a single site installation of WordPress?
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Pascal Dreissen
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April 3, 2013 at 9:36 am
Hi Josh,
Single site installation indeed. Permissions are ok, if they were not, i could not get any information back from my debug, it is outputing correct XML, no errors are logged request returns a perfect 200, but iPhone keeps on spinning. I tried the iPad app (which is using the API) and this is working flawless.
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Josh
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April 4, 2013 at 9:25 am
Hi Pascal,
I”m not sure what would cause this. There is a new version of the Event Espresso HD app that was just released in the app store that you can use on your iPhone as well as your iPad, and it uses the new api. There’s also an update for the new API that you can download from the pre-release downloads section of your account page.
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Pascal Dreissen
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April 4, 2013 at 12:50 pm
Thanks that solves it anyway. So now we can remove the services directory since iPad and iPhone are using the API from now on ?
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Josh
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April 5, 2013 at 8:13 am
Hi there,
Yes.
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