Support

Home › Forums › Event Espresso Premium › Ipad/Iphone seating chart cannot select

Ipad/Iphone seating chart cannot select

Posted: December 11, 2013 at 7:30 am


Michael Loppnow

December 11, 2013 at 7:30 am

Wordpress Version: 3.7.1
Event Espresso: 3.1.36.1.P
Seating Chart: 1.2 Development
Ticketing: 2.1.p

http://www.showroomtheatre.co.za

Hi,

There is a problem with the seating chart where customers are not able to select seats via Ipad or Iphone. The chart appears but no selection can be made.

Thanks

Michael


Josh

  • Support Staff

    •

December 11, 2013 at 3:22 pm

Hi Michael,

I’m working on this right now. The JavaScript that handles the seat selection needed to be updated to be compatible with the current version of jQuery. After refactoring the scripts on a testing server, we’ve tested it out and it does allow for seat selection on iOS and Android devices.

I’ll get to work on adding the fixes to our codebase and releasing an update to the seating chart add-on that will include the fixes.


Josh

  • Support Staff

    •

December 11, 2013 at 5:09 pm

Update: Version 1.2.1-alpha of the seating chart is now available to update to and fixes this issue.


Michael Loppnow

December 14, 2013 at 3:37 am

Thanks Josh works spot on now

The support post ‘Ipad/Iphone seating chart cannot select’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Michael Loppnow 10 years, 4 months ago ago

Topic Tags

Tagged: ,

Notifications

This topic is: resolved
Event Espresso