Home Forums Ticketing Add-on iPad app 1000 attendee limit is too small

iPad app 1000 attendee limit is too small

Posted: September 15, 2013 at 3:26 pm

Rob Mougey

September 15, 2013 at 3:26 pm

Hi –

The 1000 attendees/registrations limit in the iPad app is going to be too small for us. We are expecting between 2500-3000 attendees. Could the query limits that are under Settings -> Event Expresso include an additional option for “unlimited” (understanding that we would then have to set the actual upper limit within the EventEspresso WordPress UI)?

Our event is not until August 2014 so this is not super time-critical at the moment, but I think we need something like this to be able to make use of the app…

Related question: What is the difference between an “attendee” and a “registration” as far as the app is concerned?



September 16, 2013 at 12:59 am

Hi Rob,

I can certainly put your idea forward and see if it is something we can include in future updates.

Attendee and registration should be the same thing, although in theory a registration can be for more than one attendee.

Rob Mougey

September 16, 2013 at 8:59 am

Cool, thanks Dean. I was kinda surprised that the app even has a limit – since the response can be controlled at the server anyway, I’m not sure what benefit limit in the app provides. I haven’t tried scanning a ticket for someone who was not in the first N records that the app displays, maybe that would still would. But if you’re checking people in manually, looks like you’re basically stuck if the person you want to check in does not happen to appear in that list.

Seth Shoultes

  • Support Staff

September 16, 2013 at 10:39 am

Hi Rob,

I have created a ticket for the iOS developer to change this. It was originally added for people that were having timeout issues when querying the data from the server.

Rob Mougey

September 17, 2013 at 6:36 pm

Thanks Seth!


September 18, 2013 at 5:32 am

I am marking this as closed as there is a ticket now to resolve it.

The support post ‘iPad app 1000 attendee limit is too small’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso