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Invoice Download Error in EE4

Posted: March 1, 2014 at 7:52 pm


scott carchedi

March 1, 2014 at 7:52 pm

I’m getting this error when trying to download registration invoice:
Fatal error: Uncaught exception ‘Exception’ with message ‘This function is not compatible with non-static object methods due to PHP Bug #44144.’


Lorenzo Orlando Caum

  • Support Staff

March 1, 2014 at 8:27 pm

Hi Scott,

Are you running the latest version of Event Espresso & addons? If not, could you backup your WordPress and update and re-test?

If that does not help with the issue, then please try this:

Download one of the newer versions of dompdf from here:

https://github.com/dompdf/dompdf/downloads

Then login to your WordPress site with an FTP or SFTP client and browse to this location:

wp-content/plugins/event-espresso/tpc

Rename the existing dompdf folder.

Then upload the new unzipped version that you just downloaded to the location above.

Then try downloading the invoice once again.


Lorenzo


scott carchedi

March 2, 2014 at 12:31 am

Now I’m able to download the invoice, but when I try to save the payment confirmation page as pdf I get a blank page in Chrome and a 500 Internal Service Error in Internet Explorer


scott carchedi

March 2, 2014 at 2:01 pm

I was able to fix the problem by increasing my php memory in php.ini. Thanks for your help on the previous issue.

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