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invalid support key

Posted: February 22, 2021 at 9:41 pm


WEN

February 22, 2021 at 9:41 pm

i have entered my support licence key but i keep getting a message to say its invalid


Tony

  • Support Staff

February 23, 2021 at 4:25 am

Hi there,

You currently have an EE4 License but your site is running EE3, are you looking to switch to EE4 or continue to use EE3?

Each version uses a separate license so if you’d like to stay with EE3 we’ll need to switch over your license.

The support post ‘invalid support key’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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