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Invalid "Sold Out" Appearing

Posted: July 17, 2014 at 3:52 pm


Janis Cooper

July 17, 2014 at 3:52 pm

I’ve been on Version E3 since February with no issues. Today someone registered for an event at http://www.EQnimity.com/events and that seemed to have triggered a “Sold Out”. Only one ticket has been sold and it’s set up for six.


Lorenzo Orlando Caum

  • Support Staff

July 17, 2014 at 4:18 pm

Hi Janis,

Go to this event in the event editor in the WordPress admin and check the datetimes quantity and then the ticket quantity.

One of those may be set to a quantity of 1 which will cause the event to switch to sold out. Increase the value from 1 to number of registrations that you want to allow and then save changes.

http://cl.ly/image/2a1n332w0P0q


Lorenzo

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