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Invalid site licence

Posted: June 16, 2014 at 11:28 pm


daniel ross

June 16, 2014 at 11:28 pm

I have recently purchased Event Espresso for my website http://www.extremeconference.com
Recently I have been receiving errors as I try to use the Plugin through my website.
“There is a new version of Event Espresso available. View What’s New with version 4.2.5.p. You need a valid Site License Key to enable automatic upgrades. The key you have entered is invalid or expired. Please log into your account to manage your Site License Keys or purchase a support license now. ”

How do we solve this?

Thanks


Lorenzo Orlando Caum

  • Support Staff

June 17, 2014 at 1:20 am

Hi Daniel,

I’ve deactivated your existing support license key and created a new one ending in 9d. You can find it in your account page:

https://eventespresso.com/users/zeke7677/

Please copy and paste it into your General Settings page for Event Espresso and save changes.


Lorenzo


Dean

June 17, 2014 at 1:28 am

Hi,

The licence key hasn’t been activated. Please make sure that you have entered it (check for extra spaces) in the Your Organization tab in the General Settings page.

Please make sure you are using the correct licence key. They can be found in your account page on eventespresso.com. Don’t use the ones with FREE in them.

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