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Individual event not showing details/allowing registration

Posted: July 12, 2014 at 8:20 am


Brandon Collins

July 12, 2014 at 8:20 am

I just installed EE, did some setup, created my first event.

When I view the event, the only thing displaying on the individual event view is the WYSIWYG content. No venue details or tickets show up and I cannot register for the event.

I’ve looked through all the EE settings and it seems that everything is in order.

Here is the event I created: http://www.fbctroy.com/events/5k-race/


Lorenzo Orlando Caum

  • Support Staff

July 12, 2014 at 12:43 pm

Hi there Brandon,

Did the event editor load correctly in the WordPress admin? We noticed that Windows servers may not install Event Espresso correctly and this could cause information to not be displayed.

Could you briefly switch to another WP theme such as Twenty Twelve and refresh your event page?

Does the page load with all of the content?

Be sure to switch back to your original theme.


Lorenzo


Brandon Collins

July 15, 2014 at 7:40 am

OK, after switching to an alternate theme, everything displayed properly.

The theme I’d like to make work is the Thesis theme. I’ve got a page defined for the events to show up in where a normal WP loop is displayed, but this does not seem to be working all it’s showing me is the header and the WYSIWYG content.

Any tips or thoughts? I will also post over on the Thesis help area to see if there is anything I can do on that end.

Thanks for the help.


Lorenzo Orlando Caum

  • Support Staff

July 15, 2014 at 10:17 am

Hi,

Could you let us know what version of Thesis this is?


Lorenzo


Brandon Collins

July 15, 2014 at 10:18 am

2.1


Brandon Collins

July 15, 2014 at 10:53 am

When I use the short-code option, the event displays correctly as well. I just have no way of displaying individual events.

Here is an example of the short code showing up correctly: http://www.fbctroy.com/1test-8472/


Lorenzo Orlando Caum

  • Support Staff

July 15, 2014 at 11:33 am

Thanks!

I’m creating a test site so I can take a closer look at this.


Lorenzo


Brandon Collins

July 17, 2014 at 11:07 am

Any progress on this?


Lorenzo Orlando Caum

  • Support Staff

July 17, 2014 at 2:31 pm

Hello,

I was able to test this today with 2.1.9 and 1.8.5. It works in 1.8.5 but no content appears with Thesis 2.

I’ll create a report for the developers to review but unfortunately I can’t provide an estimate on when this will be looked at as there are other priorities ahead of theme issues.


Lorenzo

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