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Incomplete registrations puling into Infusionsoft

Posted: December 27, 2015 at 9:08 pm


Catherine Miale

December 27, 2015 at 9:08 pm

Is there a way to stop orders that are not paid from going into Infusionsoft? The integration works (other than a few customizations I’ll ask about next). But my Authorize.net connection isn’t working. When I test and the payment fails, the contact is added to Infusionsoft anyway. I can’t have this because these contacts are added to an Infusionsoft campaign that they shouldn’t be in if the don’t complete the payment.

Also, is there a way to pull the event name into a custom field in Infusionsoft?

And the date of the event into a custom field as well? (Keep in mind I am not a programmer, but can follow directions).


Lorenzo Orlando Caum

  • Support Staff

December 29, 2015 at 12:32 pm

Hi Terry,

You can test by using an Authorizenet sandbox account:

https://developer.authorize.net/hello_world/sandbox/

That won’t use “real” funds.

Then set Authorizenet AIM to debug mode in the payment settings page of Event Espresso within your WP dashboard.

All registrations are created as contacts in Infusionsoft. You can add this code snippet via a child theme’s functions.php file or a site specific plugin and it will only allow approved registrations to be tagged for a campaign:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-infusionsoft/mn_only_tag_approved_registrations.php

There are a couple ways where a registration can receive a status of approved.

If the event is free, then this happens after the attendee/registrant submits their information.

If the event is paid, then this happens after the attendee/registrant submits their information and pays for their registration.

A tag can be created in Infusionsoft (e.g. event name) ahead of time and then you can use a custom field to pass that tag the contact:

https://eventespresso.com/wiki/infusionsoft-integration/#ee4customizations


Lorenzo


Catherine Miale

January 12, 2016 at 1:31 pm

I am still waiting for an answer on pulling the event name and event date into an Infusionsoft custom field.

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