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Using Godaddy Managed WordPress Hosting? Click Here

Posted: September 19, 2015 at 12:35 pm


Lorenzo Orlando Caum

  • Support Staff

September 19, 2015 at 12:35 pm

Updated: October 23, 2015

Event Espresso is compatible with the managed WordPress hosting solution from Godaddy but requires deactivating the caching solution.

This is due to the forced-cache option that is used for this specific hosting plan. The registration process should not be cached as it is a dynamic experience which is similar to purchasing a product from an online store.

Symptoms

If you are using this specific hosting plan, then you may experience the following sporadic issues:

  • during registration checkout including some attendees/registrants being able to complete their registration while others cannot
  • check-ins via the barcode scanner, mobile app or WP admin don’t stick
  • successful transactions show as failed

Solutions

Here is a solution that is recommended by Mendel from Godaddy:

If you have any questions, then please create a new support post in our support forums and we’ll be sure to answer those for you. Thanks again for choosing Event Espresso!

The support post ‘Using Godaddy Managed WordPress Hosting? Click Here’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 4 years, 2 months ago ago

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