Support

July 25, 2017 at 12:35 pm

Hello, I updated from ee3 to ee4 this weekend and I am trying to figure out a few things.

One of my event (which is actually a registration form) appears as “inactive” and I can’t find a way to put it back to active. I don’t know if it has been like this since the move from ee3 or if it just happened when I was playing with the functions.

All my other events are either active or expired, this is the only one inactive.
I noticed a difference from other events: in the Event Datetimes it shows a little locker that says: This datetime can no longer be duplicated or deleted because tickets associated with this datetime have already been sold.

My event dates start is before today, I put the end in a few years (this is a registration form, it has no end date but I guess I have to put one anyways).
My ticket start is also before today and end in a few years. Limits and quatities are okay.
However when I go to the ticket overview, it says “No Tickets have been setup for this Event”

Please let me know what I could do!
Thank you,
Marielle