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If user do not complete confirm registration step, user gets registered

Posted: August 25, 2015 at 5:24 am


lokesh

August 25, 2015 at 5:24 am

When i am register for an particular event and submit the form with all information and next step is for confirmation registration but for that event user gets register without confirmation registration step and it shows in my events page as well as available space is also decrease directly.
How can i show user events in my events page and decrease the attendee count after confirmation registration step?


Lorenzo Orlando Caum

  • Support Staff

September 9, 2015 at 11:58 am

Hi Lokesh, by default Event Espresso will record a registration and then change the status for that registration once a payment has been made.

If a payment is not made then the record is kept but this does not affect the remaining spaces for an event.

If this is a free registration then, it is set to complete afterwards. What version of Event Espresso are you using? You can check by going to WordPress plugins within your WP dashboard.


Lorenzo


lokesh

September 9, 2015 at 10:57 pm

Hi Lorenzo, Thanks for reply

I am using Event espresso 3 free version.

But the problem is the all registrations are free in my website and when i submit the registration form for particular event that registration is record and attendee count is decreases without confirm the registration process and record is shown to my events page then if we confirm the process the confirmation email is sent to that attendee.

So basically i don’t want to show attendee record in my events page without confirm registration process.


Lorenzo Orlando Caum

  • Support Staff

September 16, 2015 at 6:00 pm

Hi Lokesh, the regular version of Event Espresso 3 (available when you purchase a support license) has a pre-approval option that will allow you to “hold” registrations until a member of your team approves them:

https://eventespresso.com/features/admin-pre-approval/


Lorenzo

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