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Ical sends confirmation email back–any way to disable just that function?

Posted: May 29, 2014 at 6:24 am


Drio LLC

May 29, 2014 at 6:24 am

I am using “Add iCal icon to Event template” in EE3. When my customer registers for an event and uses this to add it this to their calendar, my site’s default email is included as an “invitee” (iCal) or “Organizer” (Google). When they choose “Accept, Maybe, Decline” an email is sent back to me to confirm. Is this a functionality on iCal’s part, or is there anything I can do to not have my site’s default email included as an invitee/organizer, or set it to not have the option to send an email?


Lorenzo Orlando Caum

  • Support Staff

May 29, 2014 at 11:13 am

Hello,

Is your email running through a service like Gmail? If so, you can create an email filter to archive emails based on certain criteria.


Lorenzo


Drio LLC

May 29, 2014 at 1:34 pm

Yes, I thought of that as a workaround too. I’ve turned off the template setting since I noticed a person could add it to their calendar before they actually registered and that could be confusing. I would consider adding it to the Email Confirmation, but my question would remain–can I not include an email replay address for the organizer?


Lorenzo Orlando Caum

  • Support Staff

May 29, 2014 at 1:52 pm

Your email can’t be excluded from the iCal data.


Lorenzo


Drio LLC

May 29, 2014 at 2:07 pm

Alrighty then. I guess this case is closed. 🙂


Lorenzo Orlando Caum

  • Support Staff

May 29, 2014 at 5:29 pm

Hello,

I would go with the email filter option. Let me know if you need help setting it up as I use gmail/google apps.


Lorenzo

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