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iCal logo not displaying

Posted: March 25, 2017 at 9:34 pm


March 25, 2017 at 9:34 pm

Hi there, for some reason my iCal logo is not displaying correctly. It is just appearing as a box. Please see screenshots. How can I resolve this?

Thank you.


  • Support Staff

March 27, 2017 at 4:54 am

Hi there,

Looking at the site we have linked to your license the icon seems to be loading fine –

Do you still not see the icon on your end?


April 2, 2017 at 10:06 pm

Sorry, I hadn’t updated the site where the issue is happening. It is there now and is a different site.

Please see here:

Use these credentials to see the site:
User: demo
Pass: d0071b

Thank you.


  • Support Staff

April 3, 2017 at 5:04 am

Its happening because your theme is forcing inputs to use the ‘Poppins’ font family and using !important to set the family –

Try using this CSS to override your theme:

.download-iCal-frm .ee-ical-sbmt {
    font-family: 'dashicons', sans-serif !important;

We recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these.


April 3, 2017 at 5:20 am

Ah got it, yes pasted it in and everything okay. Thank you so much!

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Status: closed

Updated by  T R 3 years, 3 months ago ago

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