Support

Home Forums Attendee Mover Add-on I keep getting 'The results could not be loaded' error

I keep getting 'The results could not be loaded' error

Posted: January 18, 2017 at 7:57 pm


SeaLight

January 18, 2017 at 7:57 pm

I can’t seem to get the attendee mover to work. Any help would be much appreciated.


Josh

  • Support Staff

January 18, 2017 at 8:37 pm

Can you check the browser’s console for this error?

Failed to load resource: the server responded with a status of 406 (Not Acceptable)

If you see the above error in the console, that means there’s a mod_security rule being triggered when the page tries to load up the event list.

You can contact your host and let them know you have a WordPress plugin that’s trying to load up a list of events using JSON, but in doing so is apparently tripping up mod_security. They should be able to check the logs to find what triggered the 406 and make any adjustments needed to allow loading up that event list.

The support post ‘I keep getting 'The results could not be loaded' error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso