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Sonsoles Garcia-Rendueles
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January 10, 2015 at 4:51 am
I can not update gives me this error:
You have the correct Support License Key for Espresso Ticketing but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
I have only one domain and do not understand that tells me this.
In my control panel says this enabled on my domain.
Thank you for your help
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Lorenzo Orlando Caum
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January 10, 2015 at 11:30 am
Hello, I’ve released your support license key. Please follow the steps in the email to reactivate your support license key.
Then try updates again.
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Lorenzo
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Sonsoles Garcia-Rendueles
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January 10, 2015 at 7:52 pm
I did everything you told me by email but still the problem
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Lorenzo Orlando Caum
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January 11, 2015 at 8:09 pm
Hi Sonsoles, I’ve created a new support license key. Please give that a try:
https://eventespresso.com/users/yosoyvenezolano#account-settings
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Lorenzo
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Sonsoles Garcia-Rendueles
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January 12, 2015 at 1:37 am
Ready
thank you very much.
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Dean
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January 12, 2015 at 4:54 am
Hi,
Did the new support licence key resolve the issue?
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Sonsoles Garcia-Rendueles
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January 12, 2015 at 5:48 pm
Yes, Dean. Thanks
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Dean
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January 13, 2015 at 6:14 am
Brilliant! I’ll mark this thread as resolved, thanks!
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