Support

Home › Forums › Event Espresso Premium › I am Unable to reach on payment page.

I am Unable to reach on payment page.

Posted: December 8, 2015 at 3:26 am


Michael Mansell

December 8, 2015 at 3:26 am

When I am in this page http://whatzitworth.org/ticket/ and fill all details then submit it, and this will redirect to event-registration page. after that i click on add to cart buttom. agter doing this I am unable to find payment page.
it gies me this message “It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.”

Please help me in this.


Josh

  • Support Staff

    •

December 8, 2015 at 9:23 am

Hi Michael,

This looks like the Main Registration page isn’t configured correctly and there were some customizations that were made to the datetime selector.

First I can recommend that you make sure that the Main Registration page set in Event Espresso 3 > General Settings has the [ESPRESSO_EVENTS] shortcode on it. There’s some more information on how to set up the page settings here:

https://eventespresso.com/wiki/the-basic-settings/#page

The support post ‘I am Unable to reach on payment page.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 8 years, 5 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso