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how to edit tickets price after lock-down or expire in admin side?

Posted: June 5, 2019 at 8:28 am


KaiserRR

June 5, 2019 at 8:28 am

i want to change ticket price that i set accidentally wrong and now i am not able to edit the ticket information like price. so i want to change the price of expire or lock-down tickets


Tony

  • Support Staff

    •

June 5, 2019 at 9:59 am

You can’t change the price on tickets that have had registrations assigned to them.

The ticket in your screenshot is an archived ticket, that happens when you setup a ticket, add a registration to it and then you try to change the price. EE archives the ‘original’ ticket and creates a duplicate ticket with the new settings, this is done to preserve the relationship between the ticket and the registration(s) on that ticket.

Do you not now have a duplicate ticket the correct price?

The support post ‘how to edit tickets price after lock-down or expire in admin side?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 4 years, 11 months ago ago

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