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scoutdigitaltraining
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October 25, 2018 at 11:28 pm
Hi! I have a locked default ticket.
I found this post on the topic: https://eventespresso.com/topic/delete-a-locked-ticket/ but am not sure where to locate that file. Could you please advise?
Thanks, Erica.
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Josh
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October 26, 2018 at 7:22 am
Hi Erica,
The information in the other topic was incorrect. The default ticket should not be deleted. Instead, it can be customized by going to Event Espresso > Pricing where you’ll edit the default Base Price there.
If you’re actually looking to remove a locked ticket from an event, that can be done by removing all payments associated with tickets for the locked ticket type (in Event Espresso > Transactions). Then trash & permanently delete all registrations for that ticket. Then you’ll be able to delete that ticket type from the event.
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