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How to delete a locked default ticket

Posted: October 25, 2018 at 11:28 pm


scoutdigitaltraining

October 25, 2018 at 11:28 pm

Hi! I have a locked default ticket.

I found this post on the topic: https://eventespresso.com/topic/delete-a-locked-ticket/ but am not sure where to locate that file. Could you please advise?

Thanks, Erica.


Josh

  • Support Staff

October 26, 2018 at 7:22 am

Hi Erica,

The information in the other topic was incorrect. The default ticket should not be deleted. Instead, it can be customized by going to Event Espresso > Pricing where you’ll edit the default Base Price there.

If you’re actually looking to remove a locked ticket from an event, that can be done by removing all payments associated with tickets for the locked ticket type (in Event Espresso > Transactions). Then trash & permanently delete all registrations for that ticket. Then you’ll be able to delete that ticket type from the event.

The support post ‘How to delete a locked default ticket’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 3 weeks, 3 days ago ago

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