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Delete a locked ticket

Posted: August 6, 2014 at 2:40 pm


jhatl

August 6, 2014 at 2:40 pm

EE 4.3.0, very latest, have updated the database; no add ons
please note I had the same issue before and after the update
WP 3.9.1
How do you delete a locked ticket? EE is a great plugin but you need to make it clear that testing can result in these locked tickets with no delete button.


Josh

  • Support Staff

    •

October 26, 2018 at 7:32 am

You can delete a locked ticket by removing all payments associated with tickets for the locked ticket type (in Event Espresso > Transactions). Then trash & permanently delete all registrations for that ticket. Then you’ll be able to delete that ticket type from the event.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 5 years, 6 months ago ago

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