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How to change address on invoice?

Posted: March 8, 2023 at 5:48 pm


March 8, 2023 at 5:48 pm

What happens is AFTER you fill out an application (under events- event espresso), you log in to your account and you can view your events. When you do that, you have options- labeled “actions” on the EE user page.

When you click on the actions, one of them (the one that looks like a paper- third icon from the left) it brings up an order confirmation (and that is where the incorrect information (our address) is listed on the order confirmation document.

Who do you change that?


  • Support Staff

March 9, 2023 at 4:15 am

Hi there,

EE will generate the address from Event Espresso -> General Settings -> Your Organization unless its set within the Invoice which will override the former and I’m guessing that’s your issue here.

Go to Event Espresso -> Payment Methods -> Invoice.

(If the invoice payment method is NOT active, temporarily activate it)

Check for the Payee Address section, is the incorrect address set there?

If so, empty the field and save to have EE generate the address from your General Settings, or correct the address set there.

If the Invoice payment method was deactivated previously, deactivate it again.

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