Posted: December 20, 2023 at 6:52 am
I have been trying to edit several of the messages so the text is displayed neatly instead of all the text in a block without success. Lets take part of the ticket html with editor in “text” mode we have I would normally expect each to be on a separate line, but that is not the case. So, I tried using Why does the editor remove standard HTML break tag of <BR> when trying to edit messages or events etc? Keith Saunders |
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In my post above it appears that the forum does not like me adding PRE with angle brackets around it following by /PRE with angled brackets around it. |
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This button here is not for editing template, it is used to create custom template. If you plan to modify template you already updated, go to your Events -> Notification section and click edit. https://monosnap.com/file/C95wOEPd38FRnWW0gda9AwDT3F9qJq thanks. |
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Your answer does NOT address my question.. You said “This button here is not for editing template” The button has the word “Edit” on it, so I am trying to do some editing. I am in the notification section of the EVENT When editing and add a br tag it is automatically removed!! |
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When i say this button is not for editing, i’m talking about this. and yes, you’re right that this is for editing notification. Did try it on my end, but i cannot reproduce it. Kindly tell me what is that message type, is it Registration Approved ? can you also shoot video showing what you’re doing? you can use loom https://loom.com/ then send us log-in details. thanks |
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The support post ‘How to add line breaks BR’ is closed to new replies.
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