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Hide Tickets Remaining on "show details"

Posted: December 22, 2015 at 8:22 am


Matt

December 22, 2015 at 8:22 am

Just trying to get to grips with EE4 after using EE3 for a while.

I know I can set the ticket selector to not show remaining tickets – which works on the event overview.

However, when using multiple ticket types and clicking “show details” it shows remaining tickets.

I hope that makes sense. I can post a screen shot if it isn’t clear.


Josh

  • Support Staff

December 22, 2015 at 9:17 am

Hi Matt,

You can go into the Event Espresso > Events > Templates tab and set Show Ticket Sale Info to No. You can also set Show Ticket Details to No as well.


Matt

December 22, 2015 at 9:45 am

Yes, I had found both of those, but neither worked.

I have found a work around, displaying the extra information within the event description and hiding all ticket details. Not ideal, but it does work.


Josh

  • Support Staff

December 22, 2015 at 10:17 am

Hi Matt,

I don’t understand what you mean by neither worked. When you go to save those options are there any errors displayed?


Matt

December 22, 2015 at 10:22 am

No errors, but no matter what was on/off, the tickets remaining were still visible when you clicked “more details”


Josh

  • Support Staff

December 22, 2015 at 10:31 am

There shouldn’t even be a visible more details link when Show Ticket Details is set to No. Do you happen to have a customized template set up for the Ticket Selector module?

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