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HELP… STAFF SHORT CODE NOT WORKING

Posted: December 14, 2014 at 5:05 pm


Spider

December 14, 2014 at 5:05 pm

I have tried to redo this event and nothing seems to work… i have this event 3 times in calendar and its the ONLY event that DOES NOT SHOW INSTRUCTOR name… it shows [ESPRESSO_STAFF] (SEE ATTACHED). i have selected an instructor and checked spelling and it just doesnt seem to work???!!!!!

https://www.dropbox.com/s/k9tehoc4vxk10ot/Screen%20Shot%202014-12-14%20at%203.57.14%20PM.png?dl=0

https://www.dropbox.com/s/it9pmv7j9vp2xz0/Screen%20Shot%202014-12-14%20at%203.57.24%20PM.png?dl=0

https://www.dropbox.com/s/rja96g477ou9tiv/Screen%20Shot%202014-12-14%20at%204.02.55%20PM.png?dl=0


Spider

December 14, 2014 at 7:00 pm

Can I please get a reply to this post?? Need to get this working properly!!


Dean

December 15, 2014 at 3:41 am

Hi,

I assume this is related to your other post here: https://eventespresso.com/topic/event-staff-not-showing-with-short-code/ ?

Is it possible to get your login details in order to look into this?

If so, please send them via https://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level.


Dean

December 15, 2014 at 6:15 am

Hi,

Thanks for the login details.

I checked your and the Staff shortcode is working perfectly for events.

I compared your Calendar Table template addon plugin’s code with the default 1.1 release and noticed that the template has been modified.

When using the default code, the ESPRESSO_STAFF shortcode works correctly, when using the code on your site it does not.

It looks like your template file has had the line removed that uses the espresso_format_content function.

As such if you add in

$event_desc = espresso_format_content($event_desc);

after

$event_desc = wp_trim_words( $event_desc, 12, $more = '...' );

(that’s on line 158) then it should work.

If that does not make sense to you, please refer to your web developer/the person that modified the file.

“Can I please get a reply to this post?? Need to get this working properly!!”

I meant to mention this, but please note that our standard support times are:
Monday – Friday:
9AM – 6PM EDT
1PM – 10PM GMT

We do occasionally work outside those hours, but we cannot guarantee support outside those hours.

The support post ‘HELP… STAFF SHORT CODE NOT WORKING’ is closed to new replies.

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