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Nannette’s Inc.
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May 16, 2016 at 12:19 pm
I am running EE3 on WordPress 4.5.2
When customers go on my website to purchase something, they receive the order confirmation email. So it looks like wordpress is sending emails out. But I do not receive a copy of the orders. I use to be able to receive this info and now I’m not receiving it. This happened before I upgraded to WordPress. Any help would be appreciated.
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Josh
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May 16, 2016 at 2:23 pm
Hi there,
Have you checked your email client/account’s spam filter?
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Nannette’s Inc.
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May 16, 2016 at 5:20 pm
Yes, I have checked my spam, trash, etc. folders
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Tony
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May 17, 2016 at 3:30 am
One way to confirm if the Event Admin emails are being triggered by EE is to install a plugin such as WP Mail logging
Then if you add another test registration, look within the log and check if you have an admin email and a user email displayed there?
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