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Getting 5 confirmation emails

Posted: March 18, 2014 at 9:05 pm


Elizabeth

March 18, 2014 at 9:05 pm

Getting 5 confirmation emails for each registration. Have the latest Event Espresso and plugins


Dean

March 19, 2014 at 6:01 am

Hi,

This is generally a server issue or occasionally a communication issue between EE and the gateway.

Some things to try and check:

Are all the Event Espresso core pages, published and accessible?

Have you tried using a plugin such as WP Mail SMTP? Or a service such as Mandrill?


Elizabeth

March 20, 2014 at 9:45 am

I installed WP Mail SMTP…. Still getting 2 confirmation emails.


Josh

  • Support Staff

    •

March 20, 2014 at 12:20 pm

Hi Dorian,

Typically Event Espresso will send out one confirmation to the admin and one to the ticket purchaser. Are the two emails exactly the same?


Elizabeth

March 20, 2014 at 12:23 pm

They are exactly the same.


Elizabeth

March 21, 2014 at 9:15 pm

I tried WP-Mail-SMTP and still getting multiple emails.


Dean

March 24, 2014 at 2:23 am

Hi,

Can you provide a link to the event so we can test please.

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Status: closed

Updated by  Dean 10 years, 1 month ago ago

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