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GardenerDD
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April 14, 2015 at 4:00 am
I just downloaded and installed EE to try it out. Unfortunatly I am not able to change general settings (Countray, Currency and so on) because the page does’t get displayed. The page looks like this.
Does anybody know what is wrong and how can I fix it?
Cheers
Alex
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Dean
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April 14, 2015 at 4:41 am
Hi,
Could you try enabling WP DEBUG to see if any errors come up?
https://codex.wordpress.org/WP_DEBUG
You could also try increasing your sites PHP memory limit: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Please let me know if any errors appear and I can help you work through them.
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GardenerDD
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April 14, 2015 at 8:35 am
Thanks for you quick answer, Dean.
Increasing the memory to 96 MB makes no difference.
With WP debug enabled the following text is displayed:
Notice: Constant FORCE_SSL_ADMIN already defined in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php on line 94 Notice: Constant WP_CACHE already defined in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php on line 96 Warning: Cannot modify header information – headers already sent by (output started at /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php:94) in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-login.php on line 424 Warning: Cannot modify header information – headers already sent by (output started at /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php:94) in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-login.php on line 437 Warning: Cannot modify header information – headers already sent by (output started at /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php:94) in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-includes/pluggable.php on line 918 Warning: Cannot modify header information – headers already sent by (output started at /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php:94) in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-includes/pluggable.php on line 919 Warning: Cannot modify header information – headers already sent by (output started at /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php:94) in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-includes/pluggable.php on line 920 Warning: Cannot modify header information – headers already sent by (output started at /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php:94) in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-includes/pluggable.php on line 1178
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GardenerDD
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April 14, 2015 at 8:44 am
Well, it seems there are some bugs…
Notice: Constant FORCE_SSL_ADMIN already defined in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php on line 97 Notice: Constant WP_CACHE already defined in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php on line 99 Notice: has_cap wurde mit einem Parameter oder Argument aufgerufen, der seit Version 2.0 veraltet (obsolete) ist! Die Benutzung von user_level in Plugins und Themes ist veraltet (obsolete). Nutze stattdessen das Abfragen von roles oder capabilities. in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-includes/functions.php on line 3495
Notice: Constant FORCE_SSL_ADMIN already defined in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php on line 97 Notice: Constant WP_CACHE already defined in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-config.php on line 99 Notice: Undefined variable: rawHTML in /mnt/webd/e2/69/51353669/htdocs/heinrichsgarten/wp-content/plugins/wp-typography/php-typography/php-parser/parseText.php on line 65
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Lorenzo Orlando Caum
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April 14, 2015 at 9:14 am
Hi Alex, that blank page looks like a conflict with another plugin.
Try temporarily deactivating all plugins and then reactivating Event Espresso.
Then retest the page to see if anything appears. If it does, then restore your site a few plugins at a time and then retest again.
These steps will help you pinpoint the source of the conflict.
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Lorenzo
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GardenerDD
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April 15, 2015 at 8:25 am
Hi Lorenzo,
unfortunately the deactivation of all other plugins doesn’t help. Do you have another idea?
Alex
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Lorenzo Orlando Caum
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April 15, 2015 at 10:24 am
Hi Alex, do you see the same thing when WordPress is on defaults?
Any default WordPress theme
Only Event Espresso activated
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Lorenzo
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GardenerDD
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April 16, 2015 at 4:47 am
Hi Lorenzo,
I tried it with the twentyfifteen theme an all other plugins switched off. Nevertheless it doesn’t work.
Alex
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Dean
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April 16, 2015 at 5:09 am
Hi Alex,
What version of EE did you download and where from please?
It might be worth trying to redownload it, as it may be a corrupt file, especially if upping the memory and using it on a default set up do not fix it.
There should be no reason for it not to work on a basic WP site.
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Tony
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April 16, 2015 at 5:10 am
With all other plugins de-activated, on a default theme and WP_DEBUG enabled, do you still get the exact same error messages posted above?
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GardenerDD
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April 20, 2015 at 4:09 am
Hi,
Event Espresso told me I (my provider) was running PHP 5.3. That’s why my last attempt was to update PHP. Now PHP 5.6 is running but the EE-message and everything else stays the the same. I installed and uninstalled EE several times now. Is it possible there are some old files left somewhere?
The Version is event-espresso-decaf.4.4.10.03 downloaded from wordpress.org. It seems to be the latest version.
Meanwhile I also tried EE3. It seems to be running without errors. That might be the solution for my needs (it’s getting urgent) but not the solution for the discribed problem. So if you have any idea?
Cheers
A.
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Lorenzo Orlando Caum
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April 20, 2015 at 9:34 am
Hi Alex, I understand that its not working on a default theme either. Could you create and share a temporary login via this link?
https://eventespresso.com/send-login-details/
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Lorenzo
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GardenerDD
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April 20, 2015 at 11:47 am
Hi Lorenzo,
how did you do that? I still can’t open the general settings page neither in Mozilla (my default), nor Chrome, nor Safari.
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Lorenzo Orlando Caum
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April 20, 2015 at 12:08 pm
Hi, I used the login that you provided and then browsed through the menus. Are you using a restricted login?
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Lorenzo
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GardenerDD
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April 20, 2015 at 1:36 pm
Hi, no I am logged in with admin rights. Just now I noticed that I have the same problems with the Akismet plugin.
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Lorenzo Orlando Caum
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April 20, 2015 at 2:59 pm
Hi Alex, I asked a team member to test this out but the login is no longer active.
Do you have another computer that you can test on?
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Lorenzo
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