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General Settings – Countries not saving.

Posted: June 21, 2018 at 6:39 am


notjusttravel

June 21, 2018 at 6:39 am

General Settings – Countries not saving.


Tony

  • Support Staff

June 21, 2018 at 6:44 am

Hi there,

Can you provide more details, please?

What exactly is not saving?

Have you set your country witin Event Espresso -> General Settings -> Your Organization?

If you mean Event Espresso -> General Settings and then on the Countries tab, what is not saving?

That section allows you to select a country and edit the specific settings for that country, if you are selecting a country, not changing any settings and then hitting save it will not ‘save’ the country you selected in the dropdown.


notjusttravel

June 21, 2018 at 7:00 am

Event Espresso -> General Settings -> Your Organization – there is no UK option, only USA and Canada?
Event Espresso -> General Settings > Countries > set to uk, hit save, but when refreshed, the countries tab has none selected?
I need £ not $.
Thanks


notjusttravel

June 21, 2018 at 7:14 am

done it.
Event Espresso -> General Settings > Countries > select uk and select ‘available in drop down’ >save
Event Espresso -> General Settings -> Your Organization > select UK > save


Tony

  • Support Staff

June 21, 2018 at 10:16 am

To clarify:

Event Espresso -> General Settings -> Your Organization – there is no UK option, only USA and Canada?

Only countries (and states/counties) that have been set to show on the dropdown lists are listed in those sections.

Event Espresso -> General Settings > Countries > set to uk, hit save, but when refreshed, the countries tab has none selected?

Selecting UK in the dropdown doesn’t actually ‘set’ EE to use the UK, your selecting the UK and then the settings fields will populate for that specific county. That page allows you to edit the settings for that country, so seleting a country and then hitting save, does not ‘save’ the country on the dropdown because theres nothing to save, its to allow you to select the country and change the settings for said country.

Event Espresso -> General Settings > Countries > select uk and select ‘available in drop down’ >save
Event Espresso -> General Settings -> Your Organization > select UK > save

Great, you may also be interested in the UK ‘state pack’:

https://eventespresso.com/wiki/install-new-state-province-packs/

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