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thinkbiglearnsmart
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July 20, 2017 at 8:22 pm
We’re on EE3 and are getting the following message when downloading PDF invoices: FPDF error: Missing or incorrect image file: http://thinkbiglearnsmart.com/wp-content/uploads/2017/07/tblogo2.jpg
This started happening after a server update to Easy Apache and PHP 5.6.
I’ve ensured that allow_url_fopen = ON in the php.ini.
I’ve tried setting image_default_link_type to ‘file’, but when I save that change it doesn’t take, though I don’t get any errors.
Event Espresso version 3.1.37.11.P
WordPress version WP 4.7.5
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Josh
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July 21, 2017 at 8:02 am
Can you try setting the logo option to:
http://www.thinkbiglearnsmart.com/wp-content/uploads/2017/07/tblogo2.jpg
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thinkbiglearnsmart
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July 24, 2017 at 5:41 pm
That’s what the logo was set to. We’ve tried both https and http.
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Josh
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July 25, 2017 at 8:21 am
So the url in the settings page has the www but the error message doesn’t include the www? Do you have any redirections set up that remove the www?
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thinkbiglearnsmart
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July 25, 2017 at 8:41 am
Oh, I see. I tried with the ‘www’ and got the same error. I believe we do have settings to redirect to no ‘www’ for all pages.
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Josh
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July 25, 2017 at 8:51 am
The redirect may be causing the issue. The simple solution in this case may be to host the image from a different server.
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