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Firstdata E4 payment gateway not working

Posted: March 20, 2013 at 9:51 am


Teresa Reardon

March 20, 2013 at 9:51 am

my site payment not working correctly. http://74.220.207.111/~franciu2/fmcevent/?page_id=72&ee=1 can anyone help to fix this?
i put correct page id and Transaction Key. but when i click payment method on E4 then get this error message “Unable to proceed with payment”
when i code manually it work. but not working with this pulgin..


Chris Reynolds

  • Support Staff

March 20, 2013 at 2:01 pm

I don’t get an error — I was able to get through the entire process to the point that I was sent to FirstData and put in a CC number. However, instead of being taken back to the thank you page after the payment information was added, I got taken to your Event List page. I think it’s likely your page settings are not set up correctly.

Review the information here: https://eventespresso.com/wiki/the-basic-settings/#page and make sure that on your General Settings page, the pages listed in the Page Settings are all public pages (not private or trashed) and that they have the correct shortcodes.


Teresa Reardon

March 21, 2013 at 1:05 am

yesterday i was fix the problem. it working now.. thank you.

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