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Feature image not working

Posted: March 21, 2013 at 1:05 pm


Brian Hartman

March 21, 2013 at 1:05 pm

When I use the “Featured Image” feature it simply doesn’t work, no image gets featured. After selecting an image and then clicking “Insert into post” and updating the picture never appears. It momentarily appears as a broken image icon below the “Featured Image” wording then just goes away and also never appears in the post.

3.1.30.7P
WordPress version WP 3.5.1
Installed plugins
Akismet by Automattic version 2.5.7,
All in One SEO Pack by Michael Torbert version 1.6.15.3,
All in One Webmaster by iCrunch version 8.2.1,
Event Espresso – Calendar by Event Espresso version 2.0.4,
Event Espresso – Social Coupons by Seth Shoultes version 1.5.3,
Event Espresso – SSL/HTTPS by Event Espresso version 1.0,
Event Espresso – MailChimp Integration by version 1.0.4,
Event Espresso – Members Addon by Event Espresso version 1.9.6,
Event Espresso – Recurring Events by Event Espresso version 1.1.7,
Event Espresso – Social Media by Seth Shoultes version 1.1.4,
Event Espresso by Event Espresso version 3.1.30.7P,
Google XML Sitemaps by Arne Brachhold version 3.2.9,
Google+ Plugin by Ve Bailovity (Incsub), raggedrobins (Incsub) version 1.3.3,
Redirection by John Godley version 2.2.13,
WordPress Database Backup by Austin Matzko version 2.2.3,
WP Google Fonts by Adrian Hanft, Aaron Brown version v3.0.1


Dean

March 22, 2013 at 1:46 am

Hi Brian,

Do featured images on your posts work?

The images uploaded via EE, are they being saved in your uploads folder? If not it could be a folder permissions issue.


Brian Hartman

March 22, 2013 at 1:35 pm

Hi Dean,

Not working in Posts either. The image uploads though when trying it in posts and displays in the backend post but not on the page. Could it be the theme i’m using interfereing? Do i need a sidebar for that?


Josh

  • Support Staff

March 22, 2013 at 1:51 pm

Hi Brian,

This might be a case where the image gets uploaded, but the image URL isn’t getting set to the featured image link. Before WP 3.5, you could manually hit a button and it would enter a link URL, but that’s not there anymore with the new media manager.

If this is the problem that I think it is, you can update the featured image link type setting by adding this line of code to your theme’s functions.php file:

update_option('image_default_link_type','file');

then save the file, refresh a page on your website so the code runs, then remove the above code from the functions file and save again.


Chris Reynolds

  • Support Staff

March 22, 2013 at 1:59 pm

If your featured images aren’t displaying in regular posts either, I’d guess there’s a permissions issue going on on your server — WordPress is able to write to the uploads directory but not able to read that data. Or there’s something else going on with permalinks or htaccess files that are breaking the links to the files themselves so it’s trying to load from a path that doesn’t actually exist. Is this a multisite, by chance?


Brian Hartman

March 22, 2013 at 3:00 pm

Its not a mulitsite but the theme dev – Prophoto in December said this: The new media uploader is so fundamentally different from the old one that it breaks almost all of the custom functionality that we’ve built into the upload process. That means just about everything related to creating, editing, managing, and inserting ProPhoto galleries doesn’t work in the new screen.
So until wp 3.6 comes out were going to force an update that keeps the old uploader in place.

Could that be the problem? If not, where should I change permissions, I can just do it from Cyberduck right?

Brian


Sidney Harrell

March 22, 2013 at 4:40 pm

Yes. I had to google “cyberduck” to find out what it was, but yes. 🙂
You can follow the instructions here: http://codex.wordpress.org/Changing_File_Permissions#Using_an_FTP_Client

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