Posted: May 22, 2023 at 4:43 am
I have the following versions installed:
Since two weeks I get a fatal error if the Event Espresso plugin is activated.
So far I tried a lot of things except reinstalling the plugin it self.
Thanks in advance for helping!
Thank you for contacting us.
Can you please share the screenshot of the error so that we can check what is causing the issue for you?
Looking forward to helping you.
All of the Event Data is stored within the database, so you shouldn’t lose anything.
Do you keep regular database backups? (Not needed to fix the above, but highly recommended that you start creating them if you don’t already)
When a fatal error is thrown on the site it is usually saved within the sites error logs and your host will usually have a section in your control panel where you can view those.
If you can post the error being thrown here we can investigate this further.
Hey, thank you very much for the fast replies.
Our host has some emergency backups.
Wordpress sent me the following error message:
I hope this helps a little to understand where my error is.
Thank you again.
I’d like to take a look and see what is happening here, would that be ok?
If so I’ll need FTP (as I’ll need to add some code to debug this) and WP-Admin credentials to view it, you can send temp login details over using this form:
Thank you very much.
Where do I find the latest updates for EE in the future?
So right now you’re on the ‘last’ version of v4.10.XX
After that we released v5.X.X and you can update to that just by adding your license key in Event Espresso -> General Settings.
You can always get the latest version of EE from your account page.
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